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I Feel Groovy

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Customer Service

General Terms and Conditions

Prices are given in Japanese yen and inclusive of consumption tax and shipping for customers living in Japan. All orders are payable in Japanese yen.
Before ordering please check to make sure that your computer hardware meets the recommended requirements for the game software.
Package design and size may vary from the image as advertised.

Technical Support

Ifeelgroovy.net does not offer any technical support or sales advice. Please contact the manufacturer directly for answers to your technical questions or for additional information or specifications.

Placing Your Order

You can place an order in the following ways:
Internet: Place your order online at ifeelgroovy.net
Fax: Print the completed order form from our website, fill in your credit card
details and fax it to our Sales Team on 052-879-2051

Payment Options

UFJ Card
Nicos
Visa
MasterCard
JCB
American Express
Bank Transfer

Shipping

  1. Standard Shipping within Japan
    Standard shipping within Japan is free. With standard shipping we cannot accept requests for preferred delivery companies or specify a particular delivery date.
    If you place your order during the week by 5:00pm (Saturday/Sunday/holidays by 4:00pm) and your game is in stock, your item(s) will be shipped out the SAME DAY. If ordering after these cutoff times, your item(s) will be shipped the following day.
  2. Kuroneko Yamato Express
    Shipping charges depend on where your order is delivered. You can request both a delivery date and time. If you place your order during the week by 5:00pm (Saturday/Sunday/holidays by 4:00pm) and your game is in stock, your item(s) will be shipped out the SAME DAY. If ordering after these cutoff times, your item(s) will be shipped the following day.

    Prefecture Price(yen)
    Hokkaido 1000
    Aomori 550
    Iwate 550
    Akita 550
    Miyagi 450
    Yamagata 450
    Fukushima 450
    Ibaraki 300
    Tochigi 300
    Gunma 300
    Saitama 300
    Chiba 300
    Tokyo 300
    Kanagawa 300
    Niigata 300
    Toyama 300
    Ishikawa 300
    Fukui 300
    Yamanashi 300
    Nagano 300
    Gifu 300
    Shizuoka 300
    Aichi 300
    Mie 300
    Shiga 300
    Kyoto 300
    Osaka 300
    Hyogo 300
    Nara 300
    Wakayama 300
    Tottori 450
    Shimane 450
    Okayama 450
    Hiroshima 450
    Yamaguchi 450
    Tokushima 550
    Kagawa 550
    Ehime 550
    Kochi 550
    Fukuoka 550
    Saga 550
    Nagasaki 550
    Kumamoto 550
    Oita 550
    Miyazaki 550
    Kagoshima 550
    Okinawa 1000
Ifeelgroovy.net offers international shipping. Items shipped to an overseas address are not subject to Japanese consumption tax(5%).

Item "Available within 10 days"

Items that have "available within 10 days" are shipped from overseas. These items cannot be cancelled once you have placed an order. We endeavor to ship your item as it comes available but on rare occasions, for reasons that are beyond our control there may be delays. If this were to happen we would contact you and keep you informed of your order status.

Exchange and Refund Policy

Game software may only be returned for a refund within 8 days of delivery if the packaging is unopened and factory sealed. No software returns will be accepted after 8 days. Return delivery cost of the item to be paid by the customer.
If you received a faulty item and need to exchange it for the same item, please return the original item within 8 days and you will be given a replacement. No software replacements will be accepted after 8 days. Return delivery cost of the item to be paid by the customer.
You may not return items if you have changed your mind after opening the package.

Canceling Orders

You can cancel your order for any item, provided that the order has not yet been processed for shipping. If your order has already entered the shipping process you cannot cancel your order. You can return the item as specified in the Exchange and Refund Policy.

Special Discounts

Special Discount is offered at ifeelgroovy.net for multiple purchases.
If you order THREE items you receive a discount of 500yen.
If you order more than three items you receive a further 200yen off EACH item.
(I.e. if you buy 5 items you will have 500+200+200=900yen discount in total)
For the special discounts to apply they will be sent as one shipment.

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Windows Vista® compatible

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